Bijaya Budhathoki

• Maintain reliability and availability of mission-critical healthcare systems serving NHS trusts across the UK
• Provide technical support to healthcare customers, ensuring system stability and rapid incident resolution
• Implement comprehensive monitoring and observability solutions using Prometheus and related tools to increase system visibility
• Manage and maintain cloud infrastructure across multiple environments, ensuring security and compliance in healthcare sector
• Collaborate with development teams to implement SRE best practices and improve system resilience

• Led team of 5+ engineers to deploy infrastructure security solutions including CrowdStrike and Bitdefender GravityZone across multiple client environments
• Reviewed and improved organizational data privacy policy, data protection policy, incident response, and business continuity/disaster recovery procedures aligned with ISO 27001, NIST, and GDPR standards
• Coordinated with internal teams and stakeholders for ISO 27001 certification, conducting risk assessments and preparing audit documentation
• Enhanced cloud workload security through implementation of AWS Config and AWS Security Hub for continuous compliance monitoring
• Conducted infrastructure security audits for multiple clients, identifying vulnerabilities and implementing remediation strategies

• Contributed to development and implementation of strategic security initiatives aligned with business objectives
• Collaborated with senior management to define security goals and create dynamic security roadmap
• Maintained comprehensive security program, enforcing policies and standards across the organization
• Integrated security controls into various business processes and conducted regular risk assessments
• Promoted security-conscious culture through employee training and awareness programs
• Oversaw incident response procedures and security monitoring, staying current with emerging security technologies

Managed Linux infrastructure and Docker/Kubernetes environments supporting machine learning deployments for large development teams.

Foundation in Linux system administration, infrastructure support, and troubleshooting in production environments.